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LG G4 frozen -> goint to dark

afiifafiifa
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My LG G4 just frozen when browsing in chrome, few sec later going to dark / switched off or died. /

my luck: no live chat with o2 or LG now. i am at the airport abroad. so annoying

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MI5
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As it’s 3 years old they’re unlikely to offer you a replacement device.
You may have to just buy a new phone and accept you’ve had your monies worth out of it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@MI5wrote:
As it’s 3 years old they’re unlikely to offer you a replacement device.
You may have to just buy a new phone and accept you’ve had your monies worth out of it.

Yes, that may be the case... though I'm sure LG will show offer more positive help and advice (Unlike O2)..

Veritas Numquam Perit

Girl in a jacket
Message 32 of 34
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jonsie
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To be perfectly honest I doubt you will get much help from either o2 or LG without paying well over £100 and that money could be better spent towards a new handset.

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MI5
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None whatsoever on a 3 year old phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 34 of 34
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