LG G4 frozen -> goint to dark

[afiifafiifa]

My LG G4 just frozen when browsing in chrome, few sec later going to dark / switched off or died. /

my luck: no live chat with o2 or LG now. i am at the airport abroad. so annoying

[Cleoriff]

@afiifafiifayou need to contact LG for advice http://www.lg.com/uk/support

[afiifafiifa]

waiting for 9:00 for live chat

[MI5]

If it’s not powering on with a fully charged battery I’m afraid it will be the notorious motherboard issue.

[Cleoriff]

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@afiifafiifawrote:

waiting for 9:00 for live chat

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I doubt live chat will be of any help here @afiifafiifa. Please contact LG directly and they will give you the advice you need

[afiifafiifa]

contactby e-mail, or how? i was thinking in live chat can give advice, how and where, ...

[afiifafiifa]

e-mail, sent now, on live chat still nobody

[Cleoriff]

@afiifafiifaIs it LG live chat you are waiting for?  They may not open till 9am if at all.... as today is a bank holiday

Really inconvenient time for your phone to die just before the Easter weekend.

Out of interest, how old is the phone?

[afiifafiifa]

almost 3 year

[Cleoriff]

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@afiifafiifawrote:

almost 3 year

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It's out of warranty then....Still, LG are the best people to ask about this as they will be able to give a decent quote for repair and it will certainly be less that O2 repairers

[liggerz87]

I thinking could be the bootloop problem were you turn on and black screen then turns off and keeps repeating