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Community Manager
Posts: 7,280
Registered: ‎18-02-2016

Re: Introducing: Xperia XZ Premium

Haha! Smiley Very Happy

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Anonymous
Posts: 0

Re: Introducing: Xperia XZ Premium

Perhaps a daft question - but given that carphone warehouse have listed the chrome version as exclusive to them, this isn't going to be available on the O2 store is it?

On from that, if I upgraded my refresh contract with CW instead of O2 direct would it still continue to be a refresh contract or just a standard 24 month one?

Thanks
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Posts: 108,233
Topics: 559
Solutions: 14,338
Registered: ‎04-04-2012

Re: Introducing: Xperia XZ Premium

You cannot get refresh from CPW, just a standard contract and no, O2 won't be getting the chrome one if CPW have the exclusive, at least not until the end of the agreed period.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Introducing: Xperia XZ Premium

[ Edited ]

That sucks, on both accounts. I did assume as much though. Awh well, back to a standard contract I go then!

 

The phone is surprisingly cheap mind you. £40 for 3GB/unlimited/unlimted is far less than I expected.

 

Cheers

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Posts: 108,233
Topics: 559
Solutions: 14,338
Registered: ‎04-04-2012

Re: Introducing: Xperia XZ Premium

Let us know what you think of it when you get it.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Introducing: Xperia XZ Premium

Will do. I've been itching to get my finger(print)s on the chrome edition Smiley LOL

Don't suppose you know, but as I'd need to early upgrade my current refresh contract to order the phone (expires 20.08.17) could i get away with just clearing the remaining handset cost - or will CPW push me into clearing the remaining airtime plan as well?

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Posts: 13,383
Topics: 83
Registered: ‎14-01-2014

Re: Introducing: Xperia XZ Premium

Cpw won't upgrade u until device refresh cleared.
Clear it with O2 direct, then upgrade in cpw



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Posts: 108,233
Topics: 559
Solutions: 14,338
Registered: ‎04-04-2012

Re: Introducing: Xperia XZ Premium

Yeah, as viridis says, once the device is paid off you can upgrade anywhere without any further monies due.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Introducing: Xperia XZ Premium

Ah great. So clear just the outstanding device plan with o2 directly, then place the upgrade order with CPW and that's that? No need to pay the line rental plan off even if CPW will put me onto a standard 24m plan?

 

The CPW live chat girl was useless, just telling me they can't upgrade me from a refresh contract at all.. Smiley Indifferent

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Posts: 108,233
Topics: 559
Solutions: 14,338
Registered: ‎04-04-2012

Re: Introducing: Xperia XZ Premium

Yep that's all you need to do.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)