cancel
Showing results for 
Search instead for 
Did you mean: 

Internet settings

Anonymous
Not applicable
Hi my phone went through an update a few days ago and since then when I am ob facebook and search for names in the searchbar a message comes up at the bottom of the page reading 'cant connect right now'. Beside this reads 'more' and when I tap on this it tells me I need to check my internet settings? My facebook is also quite slow on updating the news feed.
Message 1 of 13
9,790 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151678 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
You can also text the word "Active" to 2020 or enter the settings manually from here http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20s...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 13
9,469 Views
12 REPLIES 12

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
Go into settings, more, Internet settings.
This will redownload your settings
Message 2 of 13
9,496 Views

jonsie
Level 94: Supreme
  • 95564 Posts
  • 612 Topics
  • 7137 Solutions
Registered:
Message 3 of 13
9,480 Views

MI5
Level 94: Supreme
  • 151678 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
You can also text the word "Active" to 2020 or enter the settings manually from here http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20s...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 13
9,470 Views

Anonymous
Not applicable
Another way is don't use Facebook. Seriously follow others advice & just reinstall
Message 5 of 13
9,462 Views

anticpated
Level 30: Meditator
  • 3417 Posts
  • 164 Topics
  • 53 Solutions
Registered:

They could try clearing the app cache for Facebook and then rebooting the telephone. A reinstall might do the same thing although it's another option.

 

You go into System > Apps > Select Facebook and choose the relevant options from there.

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
Message 6 of 13
9,450 Views

Bambino
Level 86: Prestigious
  • 24358 Posts
  • 1058 Topics
  • 3818 Solutions
Registered:

@Anonymous You obviously must have money to burn if you keep Facebook open all the time while you're using your data. Facebook is a notorious data hog. You'd be much better off using it through a browser as opposed to running the app.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 7 of 13
9,432 Views

anticpated
Level 30: Meditator
  • 3417 Posts
  • 164 Topics
  • 53 Solutions
Registered:

I use it that way too as the data harvesting concerns me.

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra
Message 8 of 13
9,409 Views

Anonymous
Not applicable

 

 


@Bambino wrote:

@Anonymous You obviously must have money to burn if you keep Facebook open all the time while you're using your data. Facebook is a notorious data hog. You'd be much better off using it through a browser as opposed to running the app.


 

 

Hi @Bambino

 

Can you expand further for a tech novice like me please? ... I have a Lumia 640 lte phone & am always using Facebook, I don't login or out it's just always there ... am I doing something silly?

Message 9 of 13
9,306 Views

MI5
Level 94: Supreme
  • 151678 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
It won't use any significant amount of data unless you have the app open and you are watching videos or any of the other rubbish that gets posted on there.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 13
9,300 Views