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Internet settings

Anonymous
Not applicable
Hi my phone went through an update a few days ago and since then when I am ob facebook and search for names in the searchbar a message comes up at the bottom of the page reading 'cant connect right now'. Beside this reads 'more' and when I tap on this it tells me I need to check my internet settings? My facebook is also quite slow on updating the news feed.
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MI5
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You can also text the word "Active" to 2020 or enter the settings manually from here http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20s...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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viridis
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Go into settings, more, Internet settings.
This will redownload your settings
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jonsie
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MI5
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You can also text the word "Active" to 2020 or enter the settings manually from here http://www.geeksquad.co.uk/articles/o2-apn-settings#o2%20Android%20APN%20MMS%20mobile%20internet%20s...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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Another way is don't use Facebook. Seriously follow others advice & just reinstall
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anticpated
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They could try clearing the app cache for Facebook and then rebooting the telephone. A reinstall might do the same thing although it's another option.

 

You go into System > Apps > Select Facebook and choose the relevant options from there.

Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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Bambino
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@Anonymous You obviously must have money to burn if you keep Facebook open all the time while you're using your data. Facebook is a notorious data hog. You'd be much better off using it through a browser as opposed to running the app.

I DO NOT WORK FOR O2



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anticpated
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I use it that way too as the data harvesting concerns me.

Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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Anonymous
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@Bambino wrote:

@Anonymous You obviously must have money to burn if you keep Facebook open all the time while you're using your data. Facebook is a notorious data hog. You'd be much better off using it through a browser as opposed to running the app.


 

 

Hi @Bambino

 

Can you expand further for a tech novice like me please? ... I have a Lumia 640 lte phone & am always using Facebook, I don't login or out it's just always there ... am I doing something silly?

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MI5
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It won't use any significant amount of data unless you have the app open and you are watching videos or any of the other rubbish that gets posted on there.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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