Solved: Re: I want to upgrade my phone

Anonymous · ‎16-11-2016

Hello I have a HTC phone which I have had for nearly a year and want to see if it is too early for an upgrade?

jonsie · ‎16-11-2016

Check what options you have in My O2 or call 202 to speak with them.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎16-11-2016

Check what options you have in My O2 or call 202 to speak with them.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎16-11-2016

Majority of contracts are for 2 years.
If on refresh you can buy your device and upgrade but otherwise you need to pay off your entire contract first.
http://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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