Solved: I'm unable to text or phone republic of ireland fr...

Tinat · ‎20-04-2020

I could before any ideas

Cleoriff · ‎07-05-2020

@Tinat

Contact O2 on any of the numbers in this guide

Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

View solution in original post

MI5 · ‎20-04-2020

@Tinat

Contract or PAYG?

Do you have a spend cap?

Have you restarted your phone etc ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Tinat · ‎07-05-2020

It's a contract and I dont have spend cap . I have done everything possible with my phone apart from resetting it to factory settings.
Cant get an o2 guru .
Thanks

Cleoriff · ‎07-05-2020

@Tinat

Contact O2 on any of the numbers in this guide

Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

MI5 · ‎07-05-2020

@Tinat

You'll need to call customer service to check your account.

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Tinat · ‎07-05-2020

Thank you

pgn · ‎16-05-2020

Did you get through to O2, @Tinat?

We're they able to fix it for you?

Links to O2 Social Media Team here

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