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I WOULD LIKE TO END MY AGREEMENT

Anonymous
Not applicable

I would like to end my agreement which is do to 23.02.2015.

Thank you.

Message 1 of 24
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MI5
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Call CS http://www.o2.co.uk/contactus
Guide here also http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 24
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MI5
Level 94: Supreme
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Call CS http://www.o2.co.uk/contactus
Guide here also http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 24
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Anonymous
Not applicable

If you wish to keep your current mobile number to use on another network then you can ask for a PAC Code which when your new network uses it, this auto cancels your O2 contract and a final bill is sent.

More here -> http://community.o2.co.uk/t5/Discussions-Feedback/Obtaining-a-PAC-Code-from-the-O2-Network/m-p/54427...

Live Chat can give you this code.

 

 

Tip. 

Please check out alternative networks by trying out their payg SIM cards. If your phone is locked to O2 then you can un lock free as a contract customer or £15 as a payg customer (T&C apply )

 

http://www.o2.co.uk/help/phones-and-devices/unlocking-your-iphone-and-using-it-on-another-network 

 

use the un locking page in the link. 

Message 3 of 24
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Cleoriff
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I hope the Op comes back to read this. They obviously think they have contacted O2 with this account based information....:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 4 of 24
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Anonymous
Not applicable
Maybe if I mention them they will hopefully get an e mail.

@Anonymous
Message 5 of 24
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MI5
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They will be getting email notifications of responses to the post anyway.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 24
4,534 Views

Anonymous
Not applicable

@Anonymous wrote:

 

 

Tip. 

Please check out alternative networks by trying out their payg SIM cards. If your phone is locked to O2 then you can un lock free as a contract customer or £15 as a payg customer (T&C apply )

 

http://www.o2.co.uk/help/phones-and-devices/unlocking-your-iphone-and-using-it-on-another-network 

 

use the un locking page in the link. 


Tip.

 

Read the op. Confused

Message 7 of 24
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jonsie
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Anonymous
Not applicable

@Anonymous wrote:

@Anonymous wrote:

 

 

Tip. 

Please check out alternative networks by trying out their payg SIM cards. If your phone is locked to O2 then you can un lock free as a contract customer or £15 as a payg customer (T&C apply )

 

http://www.o2.co.uk/help/phones-and-devices/unlocking-your-iphone-and-using-it-on-another-network 

 

use the un locking page in the link. 


Tip.

 

Read the op. Confused


I have read the opening post Thank you and one must take into account that if another person performs a search looking for similar information and comes across such threads / posts and advice then the information about un locking is pertinent to both Contract and Payg customers apart from some T&C and Admin cost. 

 

Im sure the OP has quite easily filtered out the part that involves their type of contract. 😉

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Cleoriff
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I am equally sure the OP thought they were contacting O2 with their one and only post....:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 10 of 24
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