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Huawei cashback offer

jvizzini
Level 1: Joiner
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on ‎22-03-2020 13:40

on ‎22-03-2020 13:40

I recently upgraded to a P30 as part of a new tariff package.  However, no proof of purchase was provided as the new tariff included the phone for free.  Has anyone had a similar problem and if so how do i claim the cashback offer?

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MI5
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on ‎22-03-2020 13:47

on ‎22-03-2020 13:47

@jvizzini 

It should still show in your MyO2 as a previous order.

You can print that as a PDF for proof of purchase.

If not, you'll need to contact customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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