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Huawei Mate XS

Lil_Pea
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When will O2 be getting the Huawei Mate XS in a contract I have been due an upgrade since last year and have been waiting for this phone... carphone warehouse have it on sim only at the moment and the network Three have the phone for £106 a month for unlimited everything... please hurry and stock this phone or I may have to leave O2 thanks
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Lil_Pea
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Please Help
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jonsie
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Lil_Pea
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That link doesn’t help as I check every day and they don’t even state if it’s coming out soon taking ages
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gmarkj
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The only other way is to ask @Chris_K, but I suspect he will also say to keep checking the coming soon page...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Chris_K
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Sorry, but we don't have any further info with regards to the Huawei Mate Xs. Note that this isn't confirmation that we will or will not be ranging it - just that there is currently no confirmation either way.

If you wish to order this device urgently and this is the only device you are interested in, sadly you may need to consider other places of purchase. If or as soon as there's any update on this, it will be reflected upon on https://www.o2.co.uk/shop/coming-soon


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MI5
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yahoo

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Lil_Pea
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Is there a reason on why O2 haven’t considered it yet because three have done £106 a month for unlimited everything so not hard I’m thinking of a contract as you can go by them what is the likelihood of O2 getting this phone.?? So I know what to do?? Please try push to get this phone as don’t wanna leave O2
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Chris_K
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Hey @Lil_Pea,

As our ranging of devices (what to range, what not to range) is commercially sensitive we're unable to give any reasons behind any such decisions, but our team are exploring the possibility of ranging some recently released and upcoming devices, though I'm unable to confirm exactly which devices and when those decisions will be made.

Really sorry, I know the above isn't terribly clear but device ranging can be complex unfortunately. Sorry I couldn't give any further info 😞


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