cancel
Showing results for 
Search instead for 
Did you mean: 

Huawei Mate 20 Pro screen light bleeding

NeilC
Level 1: Joiner
  • 9 Posts
  • 3 Topics
  • 0 Solutions
Registered:
Is anyone else experiencing light bleeding at the edges of their screens of the mate 20 pro? Is this widespread and had anyone had their phones replaced due to the issue?
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 117752 Posts
  • 604 Topics
  • 16564 Solutions
Registered:
It's a known issue @NeilC
Huawei are replacing stock so get a call in to customer services to get yours on the list for replacement.
There is a wait of a few days though, I believe.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

5 REPLIES 5

MI5
Level 94: Supreme
  • 117752 Posts
  • 604 Topics
  • 16564 Solutions
Registered:
It's a known issue @NeilC
Huawei are replacing stock so get a call in to customer services to get yours on the list for replacement.
There is a wait of a few days though, I believe.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

NeilC
Level 1: Joiner
  • 9 Posts
  • 3 Topics
  • 0 Solutions
Registered:
Thanks for the quick response, I'll give CS a call tomorrow.

MI5
Level 94: Supreme
  • 117752 Posts
  • 604 Topics
  • 16564 Solutions
Registered:
Best of luck.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

NeilC
Level 1: Joiner
  • 9 Posts
  • 3 Topics
  • 0 Solutions
Registered:
Received my new replacement mate 20 Pro from Huawei today. Took 2 weeks from sending phone to them and receiving new one, not bad when you consider it was over the Christmas period.

MI5
Level 94: Supreme
  • 117752 Posts
  • 604 Topics
  • 16564 Solutions
Registered:
Good result slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)