Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Android

Reply
Anonymous
Posts: 0
Accepted Solution

How to sign in to o2 priority after I changed my number to my previous number.

Can anyone please help?

 

I've changed from my original number to my old giffgaff number and I can't sign in to priority any idea how I do this....

Posts: 114,101
Topics: 569
Solutions: 15,372
Registered: ‎04-04-2012

Re: How to sign in to o2 priority after I changed my number to my previous number.

Call cs on 202 (contract) or 4445 (PAYG) and ask them to reset your priority account.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 83,197
Topics: 577
Solutions: 4,091
Registered: ‎04-01-2009

Re: How to sign in to o2 priority after I changed my number to my previous number.

Normally it takes a few days for your old number to register as a o2 number on their systems. Customer service will be able to reset it for you but otherwise you should be able to re register within a week.

Anonymous
Posts: 0

Re: How to sign in to o2 priority after I changed my number to my previous number.

Hi @Anonymous have you been able to sign into priority?