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How to find serial no of my mobile if it's locked?

Whybother777777
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‎13-09-2021 21:59 - edited ‎13-09-2021 22:04

‎13-09-2021 21:59 - edited ‎13-09-2021 22:04

How do I find the serial no of my mobile if it's locked? Samsung need this to unlock my account with them and I can only find the IMEI number on the box.  It's an A20e phone and O2 say they can't unlock it because it's not an O2 phone.

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MI5
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on ‎13-09-2021 22:30

on ‎13-09-2021 22:30

Probably a question to ask Samsung, although I'm not entirely sure what you are trying to do?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Whybother777777
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‎13-09-2021 22:54 - edited ‎13-09-2021 23:08

‎13-09-2021 22:54 - edited ‎13-09-2021 23:08

Giving up.  Thanks anyway

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MI5
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‎13-09-2021 23:05 - edited ‎13-09-2021 23:05

‎13-09-2021 23:05 - edited ‎13-09-2021 23:05

@Whybother777777 

Have you tried here https://myaccount.google.com/intro/find-your-phone?hl=en-GB 

You can unlock your phone from there.

Or try this:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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