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How do I transfer my photo's from my old phone to my new one?

Anonymous
Not applicable

on ‎14-09-2017 22:55

on ‎14-09-2017 22:55

Hello everyone, I have upgraded my phone today, a new sim byt kept my number, can anyone tell me how I can transfer my photo,s etc: onto my new phone from my old one?

 

Thank you in advance for your help

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MI5
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on ‎14-09-2017 22:57

on ‎14-09-2017 22:57

Various ways of doing it but what phones are we talking about?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Beenherebefore
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on ‎14-09-2017 23:04

on ‎14-09-2017 23:04

I can feel a hardware of the cable coming on
"My life is a facsimile of a sham"
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Anonymous
Not applicable

on ‎14-09-2017 23:33

on ‎14-09-2017 23:33

Which phone do you have & did you make a back up before you upgraded? Did the store not offer to do it for you? 

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Anonymous
Not applicable
In response to Anonymous

on ‎14-09-2017 23:37

on ‎14-09-2017 23:37

No offer was made unfortunately. Its a \Samsung J3

Thanks for replying

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Anonymous
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In response to Beenherebefore

on ‎14-09-2017 23:39

on ‎14-09-2017 23:39

Its a samsung j3

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Anonymous
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In response to Anonymous

on ‎14-09-2017 23:49

on ‎14-09-2017 23:49

Have you tried Samsung Smartswitch?

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Beenherebefore
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on ‎14-09-2017 23:58

on ‎14-09-2017 23:58

Recommended....used it on my wife's tablet when the motherboard had to be replaced under warranty (wifi and bt failed)....nothing was lost.....I was so relieved !!
"My life is a facsimile of a sham"
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MI5
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on ‎15-09-2017 06:44

on ‎15-09-2017 06:44

By default your photos are set to back up to Google.
If you open the Google Photos app you should find them all in there already.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MercedesS
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on ‎03-10-2017 08:57

on ‎03-10-2017 08:57

Hello @Anonymous, it is great to see you back!

Did you follow their advice? Hopefully, you found your photos Wave

Please let us know if you need anything else

Thanks guys for your help heartHero

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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