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Lindsay2
Level 1: Joiner
  • 1 Posts
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Hiya...my bill is up to date but i cant make any calls its say emergancy calls only.

I have tried turning my phone off and on again. I have also removed my sim and put it back in again still nothing.

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Cleoriff
Level 94: Supreme
  • 126237 Posts
  • 832 Topics
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Hi @Lindsay2 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 126237 Posts
  • 832 Topics
  • 7552 Solutions
Registered:

Hi @Lindsay2 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Veritas Numquam Perit

Girl in a jacket
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