Solved: Help with Samsung s2 music - can't find it - pleas...

Anonymous · ‎13-01-2013

Hi. I have transferred a cd album onto my phone. I know it is there as i can find it in my files and use as an alarm tone. However when i use my music player it isn't showing. Can anyone help me find it in music player please? Everything is factory setting - i haven't messe about with anything. Thank you for your assitance.

MI5 · ‎14-01-2013

OK, go into settings >manage applications >all and find the music app in the list. Open it and select clear data and/or clear cache then reboot phone again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎13-01-2013

Have you rebooted the phone since transferring the album?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-01-2013

Yes - unfortunately still not showing though

MI5 · ‎14-01-2013

OK, go into settings >manage applications >all and find the music app in the list. Open it and select clear data and/or clear cache then reboot phone again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎14-01-2013

Won't that delete all the music i have stored there?

Thanks for the help by the way 🙂

MI5 · ‎14-01-2013

No, its just the links that the app uses to find music on your phone. If you remove all the links and then restart the phone it will force a rescan of the system for all music files.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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