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Help: put stoopid password on my phone & cannot new emails on laptop

Anonymous
Not applicable

Help ... Anyone ... Please

 

I've put a password on my Xperia L1 phone ... dunno why ?

This means I have to sign in every bleeping time I use the phone

Gmail on phone now no longer shows any emails ... whereas ... laptop does

I usually use an address book with individual passwords in

Of late I've been using one easily remembered by me

Uppercase / Lowercase / Number(s) / sign(s)

 

I really really need it to go back to before ... or ... top stop the pain in the 'r$e rigmarole of signing in each naffing time

 

Any help will be much appreciated 

Message 1 of 23
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Foddersin
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Is this the password for Google Account or is it SIM password or the password that you can set before the phone will boot?

Kindest Regards,
Andrew.
Samsung Galaxy S10+ on O2 UK
Nokia 1 Plus on O2 UK
Message 11 of 23
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gmarkj
Level 52: Innovator
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Password for boot/unlock afaik...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 12 of 23
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Cleoriff
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@Anonymous  did tell me yesterday, that her emails were coming into her phone now?

She was getting them ok on PC...

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Message 13 of 23
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Anonymous
Not applicable

hello, thank you all for your help to date sun

sorry for causing any confusion slight_frown

 

Would it help if this thread & my other thread: Xperia L1 & laptop ... were to be merged ?

 

To confirm:

 

Emails are alright on laptop 

 

phone still needs password ... it's just tedious keying it in everytime after phone screen has gone black ... I'm generally playing on my phone when out & at home

 

phone still shows emails at up to 20 June & no more ... whereas ... for a brief time Monday it showed emails up to date

 

I've set up an emergency 'screen' which I'd like to keep

the screen shows, before keying in password, eg "Wispa's" Android which I'd like to keep

 

thank you all for your time & patience

 

Going offline soon ... but only after seeing if @Bambino has posted a Wednesday Laugh

 

Message 14 of 23
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MI5
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Jane, you need to follow the steps I posted here to turn off the lock screen security https://community.o2.co.uk/t5/Android/Help-put-stoopid-password-on-my-phone-amp-cannot-new-emails-on...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 15 of 23
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Anonymous
Not applicable

@MI5 wrote:
Jane, you need to follow the steps I posted here to turn off the lock screen security https://community.o2.co.uk/t5/Android/Help-put-stoopid-password-on-my-phone-amp-cannot-new-emails-on...

thank you @MI5 

I fully intend to do as you advise

just atm, let's say, I'm not up to doing it ... my health is not up to it right now, it will get better soon, it usually does smiling

thank you again for pointing me in the right direction 

Message 16 of 23
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Anonymous
Not applicable

Hello @MI5 

I have done what you say regarding removing screen lock ... & ... will wait 30 minutes to see if I've done it right

It was set up to 30 mins, but now don't know if that's alright, thinking about screen burn ?

Message 17 of 23
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MI5
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I'd definitely reduce that to a minute if it was me.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 18 of 23
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Anonymous
Not applicable

@MI5 wrote:
I'd definitely reduce that to a minute if it was me.

Thank you @MI5 

Could you let me know where to look on the phone for that please ? 

Sorry, to be a nuisance again 

Message 19 of 23
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MI5
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@Anonymous 

Watch this Jane.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 20 of 23
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