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Help note7

Anonymous
Not applicable
Please can someone help I sent my note7 back after recall was told id get a refund for what I paid now I'm being told I'm only going to get £40 back when you can clearly see on my online bill I've paid a lot more this is getting silly been told so many different things from o2 I've copied on there my o2 bill as proff details
date account reference method payment type status amount
17 Oct 16 device plan N/A Direct Debit - 14 days Payment Received 32.00
19 Sep 16 airtime N/A Direct Debit - 14 days Payment Received 20.32
19 Sep 16 device plan N/A Direct Debit - 14 days Payment Received 32.00
Message 1 of 12
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11 REPLIES 11

Anonymous
Not applicable
Thankyou
Message 11 of 12
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jonsie
Level 94: Supreme
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Good news @Anonymous. Frustrating and stressful but at least they have now sorted it slight_smile

Message 12 of 12
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