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Help Please... Galaxy S3 - Music (Official Top 40)

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Anonymous
Not applicable

on ‎31-12-2012 20:34

on ‎31-12-2012 20:34

Hi All,

 

I purchased a Samsung Galaxy S3 (9300) on the 27th Decemeber 2012.

 

Whenever I try to open/use the Music app called "Official Top 40" it tries to connect, however, after 20 seconds or so it says "Unable to Connect - Please check your interenet connection and try again" and has a "Close" button.

 

I've tried uninstalling (which I can't, as it reinstalls), installing, updating... I really need some advise as to how to resolve this.

 

Kind Regards Angelical_1

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Anonymous
Not applicable
In response to Anonymous

on ‎31-12-2012 21:57

on ‎31-12-2012 21:57

Unless you install a non carrier firmware you will be stuck with a lot of it I am afriad.

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MI5
Level 94: Supreme
In response to Anonymous
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Registered:

on ‎01-01-2013 01:09

on ‎01-01-2013 01:09

We can talk you through debranding if you want rid of it completely...?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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