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Anonymous
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HTC wildfire problems setting up email account

Over the last few days I've suddenly not been able to set up my email account on my phone any longer.  When I'm in email settings it simply says can's connect to mail server to verify account inf.  Server not responding.  

 

Anyone able to help?

Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: HTC wildfire problems setting up email account

[ Edited ]

Hi Claire

 

You can try getting the settings sent to your phone or enter them manually from here:

 

http://mobileguide.o2.co.uk/devices/device.jsp?deviceId=741&tab=8

 

I hope that does it for you.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Anonymous
Posts: 0

Re: HTC wildfire problems setting up email account

Nope sadly still not working! 

Highlighted
Posts: 27,019
Topics: 247
Solutions: 1,614
Registered: ‎29-07-2008

Re: HTC wildfire problems setting up email account

[ Edited ]

Have you changed your log in user name for the O2 website?

 

It should now be your full O2 email address, so check that in MyO2 and in the email settings on the phone.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1