on 24-10-2012 14:58
on 24-10-2012 14:58
Any idea when the HTC Jelly Bean update will be released for the One X?
I understand the forthcoming HTC One X+, listed as an October release on coming soon, will come with Jelly Bean already installed, does this mean other HTC Handsets should get the update a bit quicker, as I assume all the "testing" that O2 normally do on updates will already have been carried out for the new handset.
on 02-01-2013 15:35
o2 sell the new htc one x+ with jelly bean already installed and all this is is a one x with a slightly faster processor, so why can't o2 just update the the one x with jelly bean as it must have been tested on the one x+.
on 02-01-2013 16:05
on 02-01-2013 16:05
on 02-01-2013 16:18
on 02-01-2013 16:18
This is getting a little silly. Had an email back from htc saying its up to o2 to even debrand the phone as well, never had this problem in Febuary when i was still cpw o2, i was then forced over at o2 request as they want all the contracts under there name, and nothing but problems since!
on 02-01-2013 16:21
I just wish that o2 would just stop lying. They said it was released on the 27th and no-one has it. They blamed it on HTC but now i just spoke to a so called guru it was their fault and it is their responsibilty. this is the last time i ever buy from o2 again. liars.
on 02-01-2013 16:31
on 02-01-2013 16:42
on 02-01-2013 16:42
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
on 02-01-2013 16:52
on 02-01-2013 16:52
02-01-2013 17:20 - edited 02-01-2013 17:54
02-01-2013 17:20 - edited 02-01-2013 17:54
Here is a copy of your chat with O2.
General Info
Chat start time Jan 2, 2013 11:51:48 AM EST
Chat end time Jan 2, 2013 12:13:30 PM EST
Duration (actual chatting time) 00:21:41
Operator Vinnie
Chat Transcript
info: Welcome to O2. A Guru will be with you soon.
We're really busy right now. Thanks for waiting. If you're after the latest information on the iPhone 5 please go here
Did you know you can find out your upgrade date by logging into MyO2 here. You can also do lots of other stuff like check your bill or change your tariff too.
info: You're through to Guru Vinnie.
Vinnie: Hi I'm Vinnie. How can I help?
Matt: Hi Vinnie
Matt: Wondering if there is any news on Jelly Bean update for branded o2 handsets
Matt: Particulaly HTC ONE X
Vinnie: Yes, we have an update for jelly bean for One X
Matt: Do you know when will be available for me to download
Vinnie: Are you using wifi right now?
Matt: not at the moment i'm not, i'm at work
Vinnie: Alright, Once you're in a wifi area, Please go to Menu > Settings > About > Software Updates > Check now
Matt: Ok
Matt: How long has this been available for, as was checking up until 2pm.
Matt: Also will it still show me the update is available if I check using 3G
Vinnie: No, You need to be in a wifi zone to be able to see the update.
Matt: Ok I will check that later.
Vinnie: Alright.
Vinnie: Is there anything else I can help you with?
Matt: Is this update for your o2 branded htc one x handsets?
Vinnie: Yes, It is.
Matt: And just to check when was it released?
Vinnie: It is available from 27 December 2012.
Matt: But I've been checking daily from christmas eve and still nothing
Vinnie: You can try this with wifi today and get back to us if that doesn't works.
Matt: Thats been the issue for days now being told its available when its not there
Matt: The last chat i had with you guys they told me 27th was date for unbranded handsets
Vinnie: Please try connecting your phone to HTC sync on your PC and then try to update.
Matt: So would that work?
Matt: I was under the impression that it can only be done OTA
Vinnie: Yes, It should. If not you can get your phone to any of your nearest o2 store and we would check that for you.
Matt: Check what?
Vinnie: Yes, Ideally it can be done OTA.
Vinnie: Check your phone*
Matt: Ok
Matt: Thank you
Vinnie: You're welcome.
Vinnie: Is there anything else I can help you with?
info: We'll email a copy of your chat transcript to
Matt: Not today thank you
Vinnie: Alright, Have a nice day ahead.
Vinnie: Take care, Bye.
Matt: Bye
So now I'm really confused, is it available or not?
If any can check using wi fi and let me know but i'm not holding my breath!
on 02-01-2013 17:48
on 02-01-2013 17:48
You might want to remove your email, sop the spammers having a field day:smileywink:
on 02-01-2013 17:57
on 02-01-2013 17:57
Thank you, Should of thought about that! lol