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HTC Desire X Camera doesnt work

Anonymous
Not applicable
I got the HTC desire x at the beginning of Jan and I love it. I think its a great phone and easy to use. However since the phone was around 3/4 weeks old I have been having camera problems. It freezes and stops working. I have tried a factory reset and this fixed the black screen problem the first 2/3 times but this no longer works. How can I fix this? I work full time in another city so taking my phone to the o2 shop is a bit of a hassle. I also don't want to have to send my phone off for repair when it is only 2 months old.

Any help/advice is appreciated. Thanks.
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MI5
Level 94: Supreme
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The only thing other than a hardware fault could be an app that is using the camera functions. If you have Instagram or some kind of barcode reader app I would try deleting them first. If not, the phone will have to go for repair.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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