on 09-09-2013 18:15
on 09-09-2013 18:15
Since Monday 2nd september my group text messaging has stopped working. I was using a Samsung Galaxy 2s. This has always been a stupid phone because of the ten text limit and has been a source of constant iritation. I went to an O2 Guru and we though the problem had been resolved however as soon as I got home the problem apeared again. I had been informed that the Sony Xperia didnt have the stupid limit of ten texts on groups so have upgraded. Now i find there is a limit of 50 text and when i try to send it has a message you are about to send a lot of texts do you wish to proceed. you have to press this a number of times and while doing this any texts the phone is trying to send will fail so you have to go through them manually! Can i turn this off?
Solved! Go to Solution.
on 09-09-2013 23:47
on 09-09-2013 23:47
This is the simplest comparison I could find:
http://www.diffen.com/difference/MMS_vs_SMS
Essentially you need extra settings on your phone as they are transmitted in a different way to SMS, and can include pictures and large files.
Also MMS must be provisioned on your account by O2.
09-09-2013 18:30 - edited 09-09-2013 18:31
09-09-2013 18:30 - edited 09-09-2013 18:31
on 09-09-2013 18:42
Have now changed all my groups to less than 50, a really time consuming job and it still dosnt work. The warning is still coming up! I have a Sony XPERIA Z by the way. My groups were set up for my last Nokia, ten years ago i could send 600 texts a go with no problem! progress!
09-09-2013 18:47 - edited 09-09-2013 18:48
09-09-2013 18:47 - edited 09-09-2013 18:48
on 09-09-2013 19:11
Possibly your next avenue would be to ask Sony themselves.
Heres their support page link :
on 09-09-2013 19:27
spoken to sony they say they don't have set a limit and the 50 text limit has been set by o2. I run a karate club with about 450 members if an event is cancelled then it is urgent i contact them urgently. Say in march this year, when it snowed badly it was really important we cancelled the grading we had planned that morning. I have 450 members and most have mum and dad to contact. My phone is a business work tool! I have them now set up in numeriouse small groups the biggest of 44 members but it is not working!
on 09-09-2013 19:33
Ok.
Maybe then speak to 02 Customer Services to see if this is indeed a limit set by them.
If so they may be able to lift this.
Its the first time ive heard of this.
From your O2 mobile 202 Free
From a landline 0844 809 0202 5p / min
09-09-2013 20:20 - edited 09-09-2013 20:21
09-09-2013 20:20 - edited 09-09-2013 20:21
According to this thread from a year ago, group sms are sent as MMS and charged accordingly, so I'm thinking your new phone may not have the correct MMS settings:
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Multiple-Text-Messages/td-p/335750
09-09-2013 20:22 - edited 09-09-2013 20:27
@perksie wrote:According to this thread from a year ago, group sms are sent as MMS and charged accordingly, so I'm thinking your new phone may not have the correct MMS settings:
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Multiple-Text-Messages/td-p/335750
Oh heck !
Would that not have an impact on the OP's bill for MMS Costs ?
Depending on their tariff allowances.
£0.35 per MMS message on contract is going to cost a fortune !
Unless a MMS Bolt on is purchased for £5.11 per month for 50 mms.
on 09-09-2013 23:37
What is the diference between SMS and MMS?