on 04-10-2018 07:56
No new apps, I've tried all the hints such as static wall papers and removing unused apps, screen brightness etc. Nothing unusual on the battery usage screen. Just shows that the usual apps I use drain the battery quicker
My battery now lasts about 3 hours on battery saver mode. I haven't had it 12 months yet so surely this isn't right
on 04-10-2018 08:13
First check would be to see which app or apps updated around the time the issue started. After that, do a factory reset and finally, a new battery may be needed.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 04-10-2018 10:40
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Link to our guide on how to contact them can be found here
on 04-10-2018 15:21
Id also speak to Google if you could and see there dinostic tool they have
@Dggp Pretty sure they mean diagnostic ^^^. In any event, I Googled some phone numbers:
- 0843 837 5382.
- 0800 026 1478. Google plus customer service phone number, Google Apps support.
- 0800 169 0455. Google play customer service phone number.
- 0800 169 0409. Google help center phone number.
- 0800 328 6081.
on 12-10-2018 10:09
Hi @Dggp, did you make any progress with your battery since you last posted? There's a lot of really good advice in the replies above, please let us know if any of them helped
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