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Level 1: Joiner
Posts: 1
Registered: ‎04-10-2018

Google pixel 2 battery life issues

Never had an issue before, my battery was always excellent and lasted well into the following day.

No new apps, I've tried all the hints such as static wall papers and removing unused apps, screen brightness etc. Nothing unusual on the battery usage screen. Just shows that the usual apps I use drain the battery quicker


My battery now lasts about 3 hours on battery saver mode. I haven't had it 12 months yet so surely this isn't right
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Posts: 93,842
Topics: 541
Solutions: 11,996
Registered: ‎04-04-2012

Re: Google pixel 2 battery life issues

It's either a faulty battery or something keeping the system awake constantly.
First check would be to see which app or apps updated around the time the issue started. After that, do a factory reset and finally, a new battery may be needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 43: Bright Spark
Posts: 4,465
Registered: ‎26-03-2014

Re: Google pixel 2 battery life issues

If it is not clear from the app update, then after the factory reset you could try installing apps one at a time and seeing which one(s) impact the battery usage the most.
Now using the LG V30.

Previously: LG G4, Sony Z1, HTC Sensation XE, Samsung Omnia i900
Try the Tech Galaxy Note 4
Try the Tech Lumia 640LTE and Microsoft Band
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Level 17: Luminescent
Posts: 969
Registered: ‎22-04-2017

Re: Google pixel 2 battery life issues

Id also speak to Google if you could and see there dinostic tool they have
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Level 64: Magistrate
Posts: 13,373
Registered: ‎31-03-2010

Re: Google pixel 2 battery life issues


@liggerz87 wrote:
Id also speak to Google if you could and see there dinostic tool they have

@Dggp Pretty sure they mean diagnostic ^^^. In any event, I Googled some phone numbers:

Google UK Direct Contact Number:
  1. 0843 837 5382.
  2. 0800 026 1478. Google plus customer service phone number, Google Apps support.
  3. 0800 169 0455. Google play customer service phone number.
  4. 0800 169 0409. Google help center phone number.
  5. 0800 328 6081.

I DO NOT WORK FOR O2



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Former Staff
Posts: 5,421
Registered: ‎18-04-2018

Re: Google pixel 2 battery life issues

Hi @Dggp, did you make any progress with your battery since you last posted? There's a lot of really good advice in the replies above, please let us know if any of them helped slight smile

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