Google Play Services at 640MB storage and draining my battery

[G4Grandad]

My Note 4 Play Services app is eating up my battery and taking up 640mb The options to force stop/uninstall are greyed out and it's impossible to do anything with it. I have an Xperia X where it takes up only 230 mb and both options are available. An O2 guru on Live Chat tells me it should also be there on my Note but it isn't. He suggested taking it to a guru in store but the guru is away for weeks. Any ideas, please?

[MI5 Level 94: Supreme · Accepted solution]

There have been a few issues with the Note 4 and firmware updates.
Unfortunately the only way to fix is to factory reset but make a backup first as it will wipe the phone.

[G4Grandad]

Thank you. That's the answer I expected. The phone is past its best with a cracked screen so I think it's time to retire it

[MI5 Level 94: Supreme]

Good excuse for a new one

[jonsie Level 94: Supreme]

The last big update killed my Note 4. It seems many people had the same problem with the update if you check Google. 

https://forums.androidcentral.com/samsung-galaxy-note-4/779294-note-4-destroyed-6-0-1-update.html

[G4Grandad]

Thanks for that. Very interesting. After reading it I've posted my issue on the Note 4 page of Android Central forum to see if anyone there can offer advice/support. You're so right about how wide spread the problems are and that it looks as if only Samsung could've caused it in their updates. How else could Play Services be accessible on other phones but not on the Note 4? And batteries suddenly have draining/charging issues? The concencus there seems to be it's a way to get Note 4 owners to upgrade our phones. Well, I'll be keeping mine until it becomes unusable because, at 4 years old, it still does everything I need from a phone.