on 05-10-2019 12:36
I requested my phone to be unlocked via the form on the O2 website and got this email -
"Im sorry we are unable to request the unlatching code for your phone as we no longer support unlatching for this make of handset. "
Please could explain what this means ?
Solved! Go to Solution.
on 05-10-2019 12:40
Is the phone definitely locked? Have you tried another sim card?
O2 have to unlock if it is locked by their network.
Any help here @EmilieT ?
05-10-2019 12:42 - edited 05-10-2019 12:42
Cheers Jonsie, Cleoriff. I will attempt to ask a friend to try their sim in my phone. Yeh was a bit confused with their reply. Much appreciated help thanks.
on 07-10-2019 00:35
Good news @Bumble , I didn't think the Pixel hones were locked