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Galaxy note 9 running android 10 wi fi calling

Wintryguy
Level 1: Joiner
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Hi, I have a Samsung Galaxy Note 9 running on Android 10. I cannot find where to switch on or use Wi-Fi calling. It is not in the phone menus or the setting menu. Does anyone know where it is?

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MI5
Level 94: Supreme
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@Wintryguy 

You need to start by asking O2 to enable it on your account.

You then need to turn it on in your MyO2.

Then reboot phone after 24 hours and the settings should appear.

wifi on.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 124059 Posts
  • 612 Topics
  • 20148 Solutions
Registered:

@Wintryguy 

You need to start by asking O2 to enable it on your account.

You then need to turn it on in your MyO2.

Then reboot phone after 24 hours and the settings should appear.

wifi on.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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