on 17-04-2013 19:49
on 17-04-2013 19:49
Hi,
Recently updated my phone to JellyBean via Kies and have had no problems so far.
My phone stopped responding earlier and I did the usual and popped the battery out to force a restart.
The phone has now been 'stuck' at the Sasmsung logo which appears on startup for about 15mins now.
Any ideas on how to proceed?
Thanks!
17-04-2013 20:16 - edited 17-04-2013 20:17
17-04-2013 20:16 - edited 17-04-2013 20:17
Hi LD.
You could try connecting it to kies and going through the emergency firmware recovery option, failing that you may have to wipe your phone to get it working again.
Hope this helps.
on 17-04-2013 22:35
on 18-04-2013 22:30
on 18-04-2013 22:30