GALAXY S CALL SIGNAL PROBLEMS

[Anonymous]

Hi,

wonder if anyone can advise please.

I was up until thursday using a galaxy s4

the 4g  was great but the call signal very poor, hardly any bars on my phone

and my calls breaking up etc.

my previous phone was a S1 and never any trouble.

I did a little research and found if I turned off 4g the S4 was much better but not perfect.

I got so fed up that this week I upgraded to an s5 neo..... AND yes phone signal problems

breaking up and dropping calls.

the phone barely shows 1 bar of signal but my Girlfriend also with o2 sat at my side has no signal problems!

Is this something to do with o2s 4G

Advice appreciated

[MI5 Level 94: Supreme · Accepted solution]

4g has nothing to do with calls at all, at present.
All calls go over 2g/3g.
You may need a new sim card or have a generally weak signal which you can check here http://status.o2.co.uk/