Free smart watch with Xiaomi Redmi Pro 12

[SamThorpe]

I recently upgraded to a Redmi Pro 12, I have been sent an email to redeem my free smart watch but I haven't received a code for redemption (P-Code).

Any idea how I get this code?

Thanks in advance

[MI5]

@SamThorpe 

Claim a Xiaomi Band 7 Pro worth £54.99. Ends 27 December.

Xiaomi Smart Band 7 Pro Promotion – Promoter: : OPIA Limited with registered office at: Priory House Pilgrims Court, Sydenham Road, Guildford, Surrey, England, GU1K residents (18+) only. Purchase a Xiaomi Redmi Note 12 Pro from O2 between 19th October 2023 and 27th December 2023 (“Qualifying Purchase”) and claim one Xiaomi Smartband Pro 7 (“Gift”) by redemption. Redeem at xiaomi-promos.com/redmi12 by uploading proof of purchase and providing all other required information. All participants must redeem by 14th February 2024. Participants who cancel or return their Qualifying Purchase are not eligible to redeem. Max. 1 Gift per Customer. £54.99 based on price of Gift on Xiaomi.co.uk and correct as of 21st September 2023. Gift will be sent to the address provided as part of the redemption process within 28 days of redemption. See xiaomi-promos.com/redmi12 for full terms. Devices and Gift subject to availability, while stocks last. No cash or alternatives. Damaged or lost redemption vouchers will not be replaced. Offer may be withdrawn or amended at any time. Internet access required. Full terms apply

If outside of these T&C's contact O2 for help Guide: How to find help & contact O2 

[SamThorpe]

Hi mate

Thanks for this but the link takes me to the same place as the email. I need to get my promotion code but I haven't been given or directed to where to get it

[MI5]

@SamThorpe 

As I said above, if you need more, you need to contact O2 for help.

[SamThorpe]

Have contacted, but they keep sending me the same link you sent over. So not sure what to do from here. Some info says that I have to wait two weeks before I receive a code but I dont know lol

[MI5]

@SamThorpe 

I can't see anything that says you have to wait 14 days, although that is not unusual as it takes you past the cooling off period.

I'd email Opia to see where you should get the code from https://www.opia.com/

[SamThorpe]

Have been advised by O2 to wait 28 days to receive my code. Have pinged Opia a message to see what they say. 

Thanks again

[MI5]

Let us know what they say please @SamThorpe 

[MI5 · Accepted solution]

@SamThorpe 

P Code is no longer required to start your claim.

Guide: Gift with Purchase