Solved: Fast charging

Ami1 · ‎19-03-2021

I had a replacement phone 2 days ago as mine broke. Its a huawei p30 pro. I am using original charger however it doesn't fast charge, it is meant to fast charge as default. Charger isn't damaged and is the original one, why is this new device not fast charging?

MI5 · ‎19-03-2021

@Ami1

It's in the device or battery settings, depending on which level of firmware is installed.

Open Settings.
Tap Device Care.
Tap Battery.
Tap the three-dot menu and Settings.
Tap to turn the switch on next to "Fast cable charging."

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-03-2021

@Ami1

You should be able to turn fast charging on and off in settings.

You shoud not always use fast charging as it will degrade the battery quicker.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Ami1 · ‎19-03-2021

I can't find any settings to do this? My old phone, same one, just automatically fast charged. Do you know how I would do this?

madasaf1sh · ‎19-03-2021

@Ami1

I dont think any of the new phone's have the ability to turn off fast charge nowadays.

Fast charge doesn't degrade the battery faster, it's a myth...

I would contact Huawei support and ask them
https://consumer.huawei.com/uk/support/

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎19-03-2021

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎19-03-2021

@Ami1

It's in the device or battery settings, depending on which level of firmware is installed.

Open Settings.
Tap Device Care.
Tap Battery.
Tap the three-dot menu and Settings.
Tap to turn the switch on next to "Fast cable charging."

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎19-03-2021

https://consumer.huawei.com/en/support/content/en-us00409980/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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