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Fast charging

Ami1
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I had a replacement phone 2 days ago as mine broke. Its a huawei p30 pro. I am using original charger however it doesn't fast charge, it is meant to fast charge as default. Charger isn't damaged and is the original one, why is this new device not fast charging?
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MI5
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@Ami1 

It's in the device or battery settings, depending on which level of firmware is installed.

  1. Open Settings.
  2. Tap Device Care.
  3. Tap Battery.
  4. Tap the three-dot menu and Settings.
  5. Tap to turn the switch on next to "Fast cable charging."
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
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@Ami1 

You should be able to turn fast charging on and off in settings.

You shoud not always use fast charging as it will degrade the battery quicker.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Ami1
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I can't find any settings to do this? My old phone, same one, just automatically fast charged. Do you know how I would do this?
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madasaf1sh
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@Ami1

I dont think any of the new phone's have the ability to turn off fast charge nowadays.

Fast charge doesn't degrade the battery faster, it's a myth...

I would contact Huawei support and ask them
https://consumer.huawei.com/uk/support/
Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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MI5
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Rolleys

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 7
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MI5
Level 94: Supreme
  • 128343 Posts
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  • 22586 Solutions
Registered:

@Ami1 

It's in the device or battery settings, depending on which level of firmware is installed.

  1. Open Settings.
  2. Tap Device Care.
  3. Tap Battery.
  4. Tap the three-dot menu and Settings.
  5. Tap to turn the switch on next to "Fast cable charging."
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 7
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MI5
Level 94: Supreme
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Registered:
https://consumer.huawei.com/en/support/content/en-us00409980/
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 7
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