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Level 1: Joiner
Posts: 12
Registered: ‎16-05-2013
Accepted Solution

Enhanced chat in messages

Hi there all,

Finally setup my s8+ after waiting since weekend for number to go live. WiFi+4g calling seem to be activating ok, but 1 feature from the s7 edge seems missing. Similar to iMessage, sending and including mms content free via chat to other Samsung users. Is this something that is supported? Either on the handset or network? If so, how to activate enhanced messaging?
Posts: 73,855
Topics: 468
Solutions: 8,313
Registered: ‎04-04-2012

Re: Enhanced chat in messages

I think this was asked on another thread too, but only Vodafone have that feature enabled currently.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Lumia 950 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Posts: 48,961
Topics: 569
Registered: ‎14-01-2013

Re: Enhanced chat in messages


MI5 wrote:
I think this was asked on another thread too, but only Vodafone have that feature enabled currently.

Is it planned for O2 handsets @MI5 or will @Chris_K be the man in the know?

*The Game Is On*


Posts: 73,855
Topics: 468
Solutions: 8,313
Registered: ‎04-04-2012

Re: Enhanced chat in messages

It’s a network feature but o2 have not shown any interest in it yet.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Lumia 950 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
iPhone7 (EE)

nil desperandum


Level 1: Joiner
Posts: 12
Registered: ‎16-05-2013

Re: Enhanced chat in messages

[ Edited ]

Yeah, sort of a double post this. Forgot I had created this thread earlier. However, it is a handy feature and would let o2 users feel they weren't missing out on anything that Vodafone were giving users.

 

I actually though it was part of Wi-Fi calling, Vodafone only seemed to support that as never saw 4g calling showing on s7 edge with them.

O2 Social Media Team
Posts: 872
Registered: ‎27-11-2013

Re: Enhanced chat in messages

Sorry for the delay - I was on a short holiday last week Smiley Happy

Regarding Samsung 'enhanced chat', this is based on RCS messaging technology and currently it's not something we support or have any immediate plans for. I admit I'm no expert on the technology, but looking around it looks like a very complex technology to implement, further complicated by the fact there are several 'versions' of it that aren't compatible with one another and that different manufacturers have different levels of support for it.

If or when anything changes i'll of course let you know, but as this isn't something we have any current plans for, I wouldn't expect there to be any change to this anytime soon I'm afraid.

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Level 1: Joiner
Posts: 12
Registered: ‎16-05-2013

Re: Enhanced chat in messages

That's great, I really do appreciate you responding to my post. Just as easy to use WhatsApp or messenger to send media free of charge now with data. As long as Wi-Fi calling works I'm happy.