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Early payment of bill

MandyJ
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My bill is due on the 23rd but I paid it early on the 18th... Will my direct debit come out as I don't want to be charged twice?
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Cleoriff
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@MandyJ wrote:
well I rang and spoke to someone from o2 he said he can see the payment... Nd there is no request on my account for the bank to take money on my DD day 23rd 😊😁

Great news @MandyJ However, please make sure you check My O2 to ensure payment isnt taken

http://www.o2.co.uk/myo2

 

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MandyJ
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well they better not take it as I'll get charged as my wages don't go in until the 24th .. 😠😂😂
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MI5
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Why not, as I previously suggested, ask them to change your DD date to the 25th?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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MandyJ
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no because why should I when I've paid them for my bill this month
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MI5
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I mean for each subsequent month going forward from here, then you will always know money is there to pay the bill.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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MandyJ
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money would always be there anyway it's just I chose to pay early that's all. It's drama lol... never again... 😂😂
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MI5
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Oh, I see......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 27 of 44
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MandyJ
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Update... I had to cancel my direct debit else it would of came out !!! Good job I got a second opinion from another person at o2... pffft... so after the date I will have to reinstate my direct debit for next month's bill by calling o2 again to reset it up.. I can't believe paying a bill early would cause this much messing about !
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Cleoriff
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As thought, it was really too late with only 2 days notice. Such conflicting advice from O2 Guru's has caused confusion. Just remember when you reinstate it, choose a date that suits you best. Confirm this with O2.

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MandyJ
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Well the first guy I someone to I'm the phone.. the second guy was in the live chat...

I'll stay with my original date of the 23rd .. I'll just not pay it early again... lol... so should I call them the Friday? it will be the day after the 23RD was meant to go out.. and get it sorted for December 23rd... or maybe just call Thursday evening and explain why I cancelled it and get it back up and running ?
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