cancel
Showing results for 
Search instead for 
Did you mean: 

Data usage without the phone...

Anonymous
Not applicable
Interesting one... The handset has been sent away for repair and the sim card is sat in a box doing nothing. Check my usage today (have 2 phones on the acount not data sharing),and the phone that is away has used nearly 0.5gb of data in 2 days...how can that be when the sim is out of the phone? The plan is a 3gb and it's down to 2.54 left this month...any explanations?
Message 1 of 3
2,638 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 93186 Posts
  • 609 Topics
  • 6967 Solutions
Registered:

Very weird, I would be asking the question to customer service......

It's possible that the system was slow in updating previous data usage but I would definitely call them to check.

What date is showing for the data in My O2?

Message 2 of 3
2,635 Views

Curr946
Level 26: Upbeat
  • 2174 Posts
  • 133 Topics
  • 44 Solutions
Registered:
Iirc, data usage is said to be 12 hours behind. I'd say this should be followed up with a call to 202
Current Phone: Sony Xperia XZ Premium
Message 3 of 3
2,602 Views