The only difference I know is that unless you have a plastic SIM 5G Stand alone does not work on Android with eSIMs you need an R15 plastic for that. Doubt that is the case here though
If your SIM slot is free call into an O2 store with photo ID and swap to plastic.
Less problems all round
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
You'll need to go in store with photo ID and get a replacement plastic sim to prove the theory.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
