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Anonymous
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Accepted Solution

Connection

Anyone having trouble receivingredients calls
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Posts: 88,184
Topics: 738
Registered: ‎14-01-2013

Re: Connection

Hi @Anonymous What calls are you having problems with?

Check your network status here http://status.o2.co.uk/

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Posts: 102,191
Topics: 550
Solutions: 13,031
Registered: ‎04-04-2012

Re: Connection

No I'm not bit we don't know where you are so can't say for sure
Some things to try here
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: Connection

I'm having problems connecting to calls or calling out.  There is a massive delay before connecting, even on full signal, whether it be incoming or outgoing. Had family tell me it takes ages to even get the ring tone to me even if I'm sitting across from them.  Can't be my phone as it's happened across 2 new phones! If you get an answer to the problem, let me know please Smiley Happy 

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Posts: 102,191
Topics: 550
Solutions: 13,031
Registered: ‎04-04-2012

Re: Connection

Check the suggestions in the link above first and let us know how it goes.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)