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Connection

Anonymous
Not applicable
Anyone having trouble receivingredients calls
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MI5
Level 94: Supreme
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No I'm not bit we don't know where you are so can't say for sure
Some things to try here
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
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Hi @Anonymous What calls are you having problems with?

Check your network status here http://status.o2.co.uk/

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
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MI5
Level 94: Supreme
  • 143443 Posts
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No I'm not bit we don't know where you are so can't say for sure
Some things to try here
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
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Anonymous
Not applicable

I'm having problems connecting to calls or calling out.  There is a massive delay before connecting, even on full signal, whether it be incoming or outgoing. Had family tell me it takes ages to even get the ring tone to me even if I'm sitting across from them.  Can't be my phone as it's happened across 2 new phones! If you get an answer to the problem, let me know please slight_smile 

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MI5
Level 94: Supreme
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Check the suggestions in the link above first and let us know how it goes.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 5
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