04-10-2013 15:35 - edited 05-10-2013 12:25
04-10-2013 15:35 - edited 05-10-2013 12:25
Settings can be sent to the phone by texting ACTIVE to 2020. Simply save and reboot your device.
If you suddenly lose connection try cleaning the sim card and rebooting the phone.
A soft reset may also help, check your manual as different handsets reset in different ways.
eg. to soft reset a Samsung hold down the power and home button until the phone reboots.
You could also try going into the Settings > More > Mobile Networks > APN > menu and choose Reset to default (this should be read off your sim card). Restart your phone and test your data connections.
If you need to set up a data connection
From the homescreen:
DATA
Press the Menu key and select New APN.
Complete the fields in the list with the data below:
Name : o2 mobile web
APN : mobile.o2.co.uk (PAYG - payandgo.o2.co.uk)
Proxy, Port : Please leave blank
Username - o2web (PAYG - payandgo)
Password - password
Server - Please leave blank
MMSC - http://mmsc.mms.o2.co.uk:8002
MMS Proxy - 193.113.200.195
MMS Port - 8080
MCC - 234
MNC - 10
Authentication type - PAP
APN type - default,supli
APN Protocol: IPv4
Press the Menu key and tap Save to store the new data connection on your handset. Press the field next to the new o2 mobile web option you’ve created to activate the data connection – you should see a green dot or tick appear next to it to show it’s enabled.
MMS
Press the Menu key and select New APN
Name : O2 UK Pay Monthly MMS (PAYG - O2 UK Pay & Go MMS)
APN : wap.o2.co.uk
Proxy : Not set
Port : Not Set
Username : o2wap
Password : password
Server : Not set
MMSC : http://mmsc.mms.o2.co.uk:8002
MMS Proxy : 82.132.254.1
MMS port : 8080
MCC : 234
MNC : 10
Authentication : PAP
APN type : mms
APN protocol : ipv4
Press the Home key to return to your home screen.
You should then be all set up.
Reboot the phone and try sending yourself a photo.
You may also need to call customer service on 202 (pay monthly) or 4445 (payandgo) to ensure MMS is provisioned on your account.
Also be aware that there will be a charge for sending MMS as they are not normally included in any allowance.
on 29-08-2016 08:54
on 29-08-2016 08:54
Thanks, but it didnt work. ALAN
on 29-08-2016 12:28
on 29-08-2016 12:28
@Anonymous wrote:
Thanks, but it didnt work. ALAN
Can you give us more details of your problem?
on 18-05-2017 09:09
on 18-05-2017 09:09
It worked for me!
Thanks to Jonsie
on 20-05-2017 17:20
on 20-05-2017 17:20
I entered both of the APN's into my HTC M9 mobile and even after saving and restarting it still says 'Access Point Name settings are not available for this user'.
Any idea why??
Dave.
on 20-05-2017 17:34
on 20-05-2017 17:34
@Anonymous wrote:I entered both of the APN's into my HTC M9 mobile and even after saving and restarting it still says 'Access Point Name settings are not available for this user'.
Any idea why??
Dave.
Usually associated with the phone not saving the entered apn and defaulting to a blank or incorrect setting.
Double check you are saving the apn properly and also try texting the word "Active" to 2020. Save and reboot after getting the settings sent back.
on 23-05-2017 12:55
on 23-05-2017 13:25
on 23-05-2017 13:25
@Unhappy64 wrote:
Huawei is a good phone but Google interferes so it is. It going to work I have a 2 year SIM contract goes into any nano slot any phone Google is the problem.
Seen as how Android is Google you may be better off with an iPhone?
on 23-05-2017 15:21
on 23-05-2017 15:21
@MI5 wrote:
@Unhappy64 wrote:
Huawei is a good phone but Google interferes so it is. It going to work I have a 2 year SIM contract goes into any nano slot any phone Google is the problem.Seen as how Android is Google you may be better off with an iPhone?
Glad you could make sense of that....
on 23-05-2017 15:45
on 23-05-2017 15:45
@jonsie wrote:
@MI5 wrote:
@Unhappy64 wrote:
Huawei is a good phone but Google interferes so it is. It going to work I have a 2 year SIM contract goes into any nano slot any phone Google is the problem.Seen as how Android is Google you may be better off with an iPhone?
Glad you could make sense of that....
@MI5 must have a 7th sense........the ability to understand something normal humans cannot.