Solved: Re: Changed phone and not receiving messages

Freylin · ‎23-10-2018

I've just switched from an iPhone to the Huawei P20 Pro. I've kept the same number and was told to use the same micro SIM. Set up has been fine except it looks like I'm not receiving messages from friends with iPhones. I'm thinking my number is still connected to iMessage and I'm wondering how I can change that?

MI5 · ‎23-10-2018

@Freylin see help here https://www.imore.com/how-to-disable-deactivate-imessage-iphone-ipad#manually

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎23-10-2018

@Freylin see help here https://www.imore.com/how-to-disable-deactivate-imessage-iphone-ipad#manually

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎25-10-2018

Hi @Freylin, did you get a chance to give @MI5's suggestion a go? Is it all working better now?

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