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Changed from an iphone 4 to a galaxy alpha and its all gone wrong!

Anonymous
Not applicable

I wish I had never changed phones.  I cant send or receive texts sporadically.  I never receive a single text from one friend.  I have tried contacting O2 and as usual they are rubbish.  I finally spoke to someone in the tech side and they said that its because my account with iphone needed deactiviating...which I did.  Still nothing.  I rang them again today to tell them and they cant help me as the area I am in now (at work) is a bad service area so I need to ring them from home.  02 have been worse than useless.  I think I have no option other than just to pay £330 and cancel my account.  Any ideas?

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Anonymous
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Apple recently set up this NEW page to sort this out.  Choose the 'No longer have your iphone';

https://selfsolve.apple.com/deregister-imessage

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Cleoriff
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Registered:

@Anonymous wrote:

Apple recently set up this NEW page to sort this out.  Choose the 'No longer have your iphone';

https://selfsolve.apple.com/deregister-imessage


Thanks for that info @Anonymous  Will be useful for others with the same problem....:smileywink:

Veritas Numquam Perit

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