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Cant change Voicemail number

Anonymous
Not applicable

Hi, and thanks for reading this.

I got a Tesco locked Sony Xperia Miro for Christmas. I wanted to keep my O2 account so I paid £20 to Tesco for an unlock code. This worked fine. All except the Voicemail. Its still set at 905. Each time I change it I get a "VM number change unsuccessful" message. Having googled the problem I came across ##5005*86*901# to change it to o2. But then I get an "invalid MMI code" message. Has anyone know of a definitive fix for this?

Thanks in advance.

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MI5
Level 94: Supreme
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MMI codes usually start "*#" not "##"
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Anonymous
Not applicable

I don't really know this issue - but try **5005*86*901# ?

 

It seems more likely that it would begin with * and not # (just a guess).

Message 3 of 6
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Anonymous
Not applicable

I got the MMI codes here http://community.giffgaff.com/t5/Learn-giffgaff-Top-Tips/iPhone-codes/td-p/48140

 

I did try your suggestion *5005*86*901# but that too gave me an invalid MMI code message

Message 4 of 6
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MI5
Level 94: Supreme
  • 144358 Posts
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Registered:
*# (asterix first)
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
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Anonymous
Not applicable

No, *#5005*86*901# still gives the 'Connection problem or Invalid MMI code' message

Message 6 of 6
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