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Level 1: Joiner
Posts: 2
Registered: ‎06-05-2020

Re: Can't receive text messages on Galaxy S20

Still not resolved?
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Level 1: Joiner
Posts: 12
Registered: ‎04-09-2019

Re: Can't receive text messages on Galaxy S20

Nothing as of yet unfortunately, very frustrating especially for those that rely on their texts for work etc.

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Level 1: Joiner
Posts: 1
Registered: ‎06-05-2020

Re: Can't receive text messages on Galaxy S20

I got my new phone yesterday and can't receive text messages what can I do i have restarted multiple times factory reset my phone tried sim in another phone what else can I do?
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Level 1: Joiner
Posts: 3
Registered: ‎21-09-2013

Re: Can't receive text messages on Galaxy S20

I'm having the same problem with my new iPhone so I'm assuming that's related too?

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Level 1: Joiner
Posts: 2
Registered: ‎03-05-2020

Re: Can't receive text messages on Galaxy S20

Guys I have managed to get through to an advisor and currently there is a problem that is affecting new contracts/upgrades and number transfers.

He has reassured me that it will be done by latest tomorrow

I’m now on day 2 with no access to incoming texts

The advisor looked at my messages and said there’s a lot pending and they will all come through when things are restored.
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Level 1: Joiner
Posts: 7
Registered: ‎06-05-2020

Re: Can't receive text messages on Galaxy S20

Let's hope! Got new iPhone se 2020 yesterday and can't receive texts.also it's stuck on waiting for activation. I've been on phone multiple times to O2 and Apple ...even Apple chat. Nothing. done everything recommended too.
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Level 1: Joiner
Posts: 3
Registered: ‎05-05-2020

Re: Can't receive text messages on Galaxy S20

Same here. Been 2 days now. Waiting on activation. So think it’s all new phones / contracts etc.
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Level 1: Joiner
Posts: 7
Registered: ‎06-05-2020

Re: Can't receive text messages on Galaxy S20

Im sooo stressed...when I called around 5pm the rep said it's been resolved too!
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Posts: 87,968
Topics: 738
Registered: ‎14-01-2013

Re: Can't receive text messages on Galaxy S20

@Chris_K  said he would update HERE when resolved. So nothing yet.

*The Game Is On*

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Level 1: Joiner
Posts: 2
Registered: ‎04-05-2020

Re: Can't receive text messages on Galaxy S20

Im sick because i cant recieve my text to upgrade.. haha.. been counting down the days too.