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Can't get my 3G on my Samsung Galaxy Ace

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Anonymous
Not applicable

on ‎22-12-2012 17:55

on ‎22-12-2012 17:55

Hi hope someone can help, can't seem to get my 3G to come on on my Samsung Galaxy Ace. If I press my side button on phone, the Data network option is still there but if i click on it nothing happens. I was fiddling with my phone the other day, trying to improve the memory, so there is a good chance I've knocked it off myself but I've looked and looked through settings and can't find anything that will bring it back on. Please help if you can. slight_frown

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MI5
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on ‎22-12-2012 18:05

on ‎22-12-2012 18:05

Text the word "Active" to 2020 and save the settings you get sent back then restart the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
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on ‎22-12-2012 18:03

on ‎22-12-2012 18:03

If it is like the S2, then settings, data usage and at the top it says mobile data and has a slide function off to on. 

try that first and if that does not work then we will try other options.

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Anonymous
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In response to Anonymous

‎22-12-2012 18:04 - edited ‎22-12-2012 18:06

‎22-12-2012 18:04 - edited ‎22-12-2012 18:06

Also check in power saving that you have not set it to go off when battery is at 50%

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MI5
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Registered:

on ‎22-12-2012 18:05

on ‎22-12-2012 18:05

Text the word "Active" to 2020 and save the settings you get sent back then restart the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎22-12-2012 18:26

on ‎22-12-2012 18:26

It's on!!!! Thank you so much!!!! Merry Xmas.
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MI5
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on ‎22-12-2012 18:27

on ‎22-12-2012 18:27

Merry Christmas to you too slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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