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Can't get internet on my Samsung galaxy s2

Anonymous
Not applicable
Have had no problems with this phone till 3 days ago'I can't get internet says on my phone that its disconnect. Recieves calls and texts just no internet. Can anyone give me any help on this
Message 1 of 6
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MI5
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Many have reported data issues since last weeks network issues. First thing to do is to remove battery and SIM then reboot the phone. It should pick up the settings automatically. If not they will have to be entered manually.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 4 of 6
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5 REPLIES 5

Anonymous
Not applicable

Have you tried selecting the APN for the phone's data services. The correct one is "O2 Prepay", I'm not sure on about Contract because I've never been a Contract user.

Message 2 of 6
7,458 Views

Anonymous
Not applicable

i'm also having problems here - my S2 has stopped being able to access the internet over 3G. incredibly annoying. Any ideas?

Message 3 of 6
7,436 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Many have reported data issues since last weeks network issues. First thing to do is to remove battery and SIM then reboot the phone. It should pick up the settings automatically. If not they will have to be entered manually.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
7,433 Views

Anonymous
Not applicable
lifesaver!
Message 5 of 6
7,426 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Result slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
7,425 Views