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Call waiting not working Pixel 3A PAYG

iMarkeh
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I have tried enabling call waiting using the o2 instructions and it says that it is enabled but I know it isn't working as twice now someone has called me while I was on the phone and it didn't offer me and option to accept or decline the call.

 

Call waiting is enabled doing the *43# and also in my phone settings (in the phone, additional settings, call waiting). 

 

I am using a Google Pixel 3a, I have na o2 PAYG £10 Big Bundle. 

 

Does anyone know how I can fix it as it's causing me a lot of issues. 

 

Any help is appreciated.

Regards,

Mark

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MI5
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@iMarkeh 

Not available on PAYG with O2, sorry. 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
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@iMarkeh 

Not available on PAYG with O2, sorry. 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 8
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MI5
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@iMarkeh 

If it's critical to you, look at changing to a monthly sim only tariff. 

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=Featured

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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iMarkeh
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Really.... Damn. Is it available on PAYG with other networks?

 

I'd like to remain loyal to o2 but call waiting may force me away as it's really important to me and doing pay monthly would mean me paying every month where as now I pay around 9-10 months of the year (using o2 rewards for 1 month and I sometimes delay topping up if I don't need my phone at that time)

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iMarkeh
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Looking at those pay monthly deals, they are awful compared to what I am getting now on PAYG. 

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MI5
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@iMarkeh 

I believe it works on giffgaff which runs on O2 network.

www.giffgaff.com

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Bambino
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@iMarkeh If you're thinking of changing networks you need to consider whether you would have as good coverage with the network you choose. That should be more important than whatever you're paying. There are sim only deals with 5GB of data for as little as £10 per month. Just something for you to think about. 

I DO NOT WORK FOR O2



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iMarkeh1
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Hi, I have upgraded to a contract now (hence my new account) for the call waiting but it isn't working still. I have done the normal dial code and my phone settings show call waiting is on but it isn't working. Any ideas?

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