Re: Broken screen

SianeeW · ‎24-03-2020

Hi, I dropped my phone today and broke the screen. Not sure how to go about getting it repaired in current climate. Any advice? Thanks

MI5 · ‎24-03-2020

@SianeeW

Probably not possible until the crises dies down and restrictions are lifted.

If you have O2 insurance, you need to call customer service for advice Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎24-03-2020

Best to contact the manufacturers unless you have O2 insurance in which case try to call customer service.

Guide: How to find help & contact O2

https://www.o2.co.uk/shop/services/mobile-insurance

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Dragos-Hoidreag · ‎24-03-2020

Hi, I dropped my phone today and broke the glass back.

MI5 · ‎24-03-2020

@Dragos-Hoidreag

Advice as above Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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