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Broken phone.

Anna93
Level 1: Joiner
  • 2 Posts
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Hi.

How do I send my phone for repair? the phone is under warranty. black screen, phone in perfect condition, was not wet and did not fall

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TallTrees
Level 45: Knowing
  • 8637 Posts
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Hello there @Anna93 

Welcome to the O2 Community Forum.

This will help


RETURNING A DEVICE
https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

 

It would be wise to take the IMEI number and all round photos of your phone before sending

Hope this helps you, best wishes TallTrees

 



HAPPINESS IS BEE SHAPED

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TallTrees
Level 45: Knowing
  • 8637 Posts
  • 82 Topics
  • 255 Solutions
Registered:

Hello there @Anna93 

Welcome to the O2 Community Forum.

This will help


RETURNING A DEVICE
https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

 

It would be wise to take the IMEI number and all round photos of your phone before sending

Hope this helps you, best wishes TallTrees

 



HAPPINESS IS BEE SHAPED

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137 Views