cancel
Showing results for 
Search instead for 
Did you mean: 

Battery in Samsung S5 mini suddenly draining

Anonymous
Not applicable

I havent added any new apps or changed settings myself, but in the last few days, the battery life has been shocking, only lasting a few hours and charging incredibly slowly, while the handset has been heating up.

 

I've also been having intermittent sending texts, sometimes they pend sending for a few hours, and also my wifi seems to be constantly dropping connection (appreciated this could be ISP not mobile handset issue) but same issues aren't seen on other devices)

 

I'd suspect a software update, but looks still to be on 4.4.2.  Any other thoughts? Anyone else been having the same issues?  

 

Thanks

Fiona

Message 1 of 10
9,858 Views
9 REPLIES 9

MI5
Level 94: Supreme
  • 154823 Posts
  • 659 Topics
  • 29444 Solutions
Registered:
Could be a faulty battery.
Take it out and lay it down on a flat surface and see if it spins at all - if it does, it's faulty.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 10
9,853 Views

jonsie
Level 94: Supreme
  • 98692 Posts
  • 617 Topics
  • 7253 Solutions
Registered:

It does sound like a battery issue. A faulty battery will give all the symptons your phone is having.

Message 3 of 10
9,851 Views

Anonymous
Not applicable
Seriously?! I'll try anything at this point its driving me mad...but no, no spinning!
Message 4 of 10
9,849 Views

MI5
Level 94: Supreme
  • 154823 Posts
  • 659 Topics
  • 29444 Solutions
Registered:
Did you try it both sides...?
OK, so if it's not bulging, go into settings and see what the phone says is using the most battery.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 10
9,844 Views

Anonymous
Not applicable
May i ask @MI5 @jonsie how does a spinning battery mean it's faulty? Just asking as I've never heard of it before
Message 6 of 10
9,844 Views

jonsie
Level 94: Supreme
  • 98692 Posts
  • 617 Topics
  • 7253 Solutions
Registered:

The battery should be perfectly flat. If it spins freely, it's bulging and faulty.

Message 7 of 10
9,841 Views

Anonymous
Not applicable

Thanks @M15. Not budging.  Apparently my screen has used 29% of battery, which seems high? maybe this could point to the problem - I noticed my screen was so bright last week, I changed the brightness to be manual and very low.  Just had a thought, I changed from the samsung default wallpaper to my own image...about the same time as I started seeing issues with the battery....

Message 8 of 10
9,840 Views

Anonymous
Not applicable
Thank you for your answer @jonsie
Message 9 of 10
9,834 Views

MI5
Level 94: Supreme
  • 154823 Posts
  • 659 Topics
  • 29444 Solutions
Registered:
Screen is usually the biggest user of battery and I always set my brightness to Auto and have adaptive display on.
A good test to see if it is a phone issue or not is to fully charge phone and then turn it on to airplane mode. Leave it overnight like this and see if it has dropped much. If more than 2 or 3% then it would indicate something more than an app or wallpaper.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 10
9,772 Views