Bad web since new year

[Anonymous]

Hi,since start of the year i can hardly get any web access on my galaxy s3 at work. Before that it was fine,now it hangs 90% of the time on pages despite having signal bars and h+ showing,apps end up saying no network as well. 2 other o2 users have said the same to me,but on using web chat the 'guru' says its my phone!!! Done sim swap because of this and factory resets anyone got any ideas how to proceed? The status checker says it fine at work too,so i get nowhere with gurus and i'm not going to take phone into a store like he said! Help!!!!!

[MI5]

If others in the same area are having the same problems it must be a network issue,. Get as many people as you can to report it.

[Anonymous]

Hi,how would you go about that? Email to a particular department?

[MI5 · Accepted solution]

Just report it to 202 if they are on contract or 4445 if PAYG.