Any obvious reason for HTC Wildfire not to download the O2 wifi App

[Anonymous]

Any obvious reason for HTC Wildfire not to download the O2 wifi App

I can get to the page with the App & the install button but using the button doesn't seem to do anything

Wifi is apparently working OK as I can get to internet pages and also download mail

amy thoughts plase?

Richard

[perksie]

That sounds like a Wildfire S.

Whether you have data depends which tariff you have.

You don't need it to use O2 Wi-Fi.

[Anonymous]

with just pay & go I doubt I have any data allowance

[MI5]

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@Anonymous wrote:

with just pay & go I doubt I have any data allowance

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You can check in "My O2" at the top of the page.

[Anonymous]

just looked further & as you say wildfire S A510e

[MI5]

I don't think the original Wildfire was updated from 2.1 so it must be the "S".
You should be able to download the app OK by either wifi or mobile data.
If it's been awkward, try rebooting the phone.

[perksie]

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@MI5 wrote:

I don't think the original Wildfire was updated from 2.1 so it must be the "S".

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Yes it was, I have one and it runs 2.2.

[perksie]

Not sure what Pay and Go has to do with not having data.

Check your account.

[MI5]

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@perksie wrote:

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@MI5 wrote:

I don't think the original Wildfire was updated from 2.1 so it must be the "S".

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Yes it was, I have one and it runs 2.2.

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Good to know, thanks

[Anonymous · Accepted solution]

Thanks to all for the helpful replies

I found the answer ~misplaced operator presumption as to what was actually loaded on the phone ~as in I hadn't got the play store app

I'd been using a Galaxy Tab 3 just previously where play store came ready installed

Have downloaded that and succesfully loaded acrobat reader from play sore that works as I can read a PDF attachment to an email

Thanks again

[jonsie]

Sorted! Well done