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Android 11

Woody21
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Hi

So I have the Samsung s20 Plus and as of yet I am still running Android 10 with One U.I 2.1. Are some of us still waiting on an update or have I maybe got an issue?

Thanks 👍
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madasaf1sh
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@Woody21

It should still have been updated by Samsung, and to be honest not being on Carrier firmware can be a blessing...

There is a full guide here on how to pull the update down:

https://thedroidguy.com/galaxy-s20-wont-update-via-ota-1126207
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Message 6 of 8
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MI5
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@Woody21 

You should have it by now.  

I guess you have checked manually?

What's your csc?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 8
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Woody21
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Hi

I have checked manually yes and I also have auto updates on.

My csc (in full) - G986BOXM4ATGB.
Message 3 of 8
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madasaf1sh
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@Woody21

Where did you purchase the S20+ from, as that CSC is linked to a none carrier version
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 4 of 8
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Woody21
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Oh really!

I purchased it from o2 earlier this year when I upgraded. It was one of their refurbished phones.
Message 5 of 8
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madasaf1sh
  • 3450 Posts
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Registered:
@Woody21

It should still have been updated by Samsung, and to be honest not being on Carrier firmware can be a blessing...

There is a full guide here on how to pull the update down:

https://thedroidguy.com/galaxy-s20-wont-update-via-ota-1126207
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 6 of 8
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Woody21
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Yeah bit strange that.

Thankyou for your help. I shall report back.
Message 7 of 8
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MI5
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@Woody21 

Your firmware is from July last year.

You should now be on G986BOXB8DUE4

You can download it from here https://www.sammobile.com/samsung/galaxy-s20-plus/firmware/SM-G986B/BTU/download/G986BXXS8DUE4/15476...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 8
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